Find answers to your queries about our clinic, services, and healthcare options in our FAQ section. Your questions matter, and we’re here to provide clarity and guidance for a seamless healthcare experience.<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”FAQ” _builder_version=”4.16″ background_color=”#f1f5f7″ custom_margin=”|||” custom_padding=”100px|0|100px|0px|true|false” border_radii=”||15vw||” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.3″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Montserrat|300|||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_font_size=”40px” header_2_line_height=”1.5em” header_3_font=”Montserrat|300|||||||” header_3_font_size=”30px” max_width=”600px” custom_margin=”|||” custom_margin_tablet=”0px|50px||50px” custom_margin_last_edited=”off|desktop” custom_padding=”|||” header_2_font_size_tablet=”” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”] NO. We do not provide coverage for anything other than our services. DPCA does work closely with local insurance agents who can help you design a plan that covers your needs at very affordable rates. This is commonly referred to as \u201cwrap around\u201d or catastrophic insurance. Usually, the savings are 30-60% under the current market. We specifically want to decrease the cost of primary care services by cutting out financial and access barriers for routine care.<\/span><\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I offer this as a stand-alone benefit for my employees?” _builder_version=”4.24.3″ hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″] Yes, if you have less than 50 full time employees a DPCA membership can offered as a stand-alone benefit. If you have more than 50 full time employees a DPCA membership can be paired with an ACA compliant health insurance plan.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I get a same day or next day appointment? ” _builder_version=”4.16″ global_colors_info=”{}” open=”off”] For our members,we will always strive to care for you when you want with same or next-day appointments. We do this by keeping our membership enrollment limited to a select number of people. We give our members direct access to their primary care provider and their schedule. You can see when we have availability, you can send us a message, or call directly. Having this level of access cuts down on need for walk in services. We will not turn you away. However, you may have to wait (which no one likes) so we encourage our members to schedule.<\/span><\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Tell me more about becoming a new patient? ” _builder_version=”4.16″ global_colors_info=”{}” open=”off”] That is the easy part! There are two ways to become part of our Direct Primary Care family. 2) Follow the links provided.<\/p>\n For online registrations, visit our main website for patients and click the “Join Now” button and follow the instructions. We will get you registered and confirm your enrollment. When you\u2019re ready to start, you will receive a welcome email with a few additional steps.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I use my insurance for your services? ” _builder_version=”4.16″ global_colors_info=”{}” open=”off”] No, our services are not covered by other insurance.<\/p>\n What makes DPCA different is our monthly membership approach, which is not the same as fee-for-service insurance. Why?? It helps us to give:<\/p>\n We are a great alternative to using your insurance for routine primary care. Our total yearly fees are MUCH less than your insurance deductible. Plus, you are getting faster access, visits that are on time, telemedicine, routine labs, and access to many generic medications.<\/p>\n Our fee covers only our services, not the cost of visits to specialists or some of the tests we may request. This means that insurance may still be needed for some of the care we may order.<\/p>\n All patients, regardless of insurance status, pay the same monthly membership for our care and receive the same services. No patient is turned away because of insurance, and no one is turned down for pre-existing conditions.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”What about labs, prescriptions, or x-rays? ” _builder_version=”4.24.0″ global_colors_info=”{}” open=”off”] With Direct Primary Care Associates, your membership includes numerous lab tests and over 1,000 prescription medications. For a comprehensive overview of what’s included, please refer to our Included Services (hyperlink this) list. For imaging requirements, we collaborate with local imaging centers to secure the most affordable cash prices for our patients. Should you wish to utilize your insurance for services at an imaging center, for lab tests, or for medications not covered by your membership, you are certainly able to do so. However, we recommend asking about the cash pay price for DPCA patients before processing through your insurance, as it often proves to be more cost-effective.<\/span><\/p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer” _builder_version=”4.23.4″ background_enable_color=”off” background_image=”https:\/\/directprimarycareassociates.com\/wp-content\/uploads\/2023\/09\/Untitled-1-scaled.jpg” custom_padding=”120px||120px||false|false” top_divider_height=”660px” top_divider_flip=”horizontal” bottom_divider_style=”clouds2″ bottom_divider_color=”rgba(255,255,255,0.08)” bottom_divider_height=”600px” bottom_divider_flip=”vertical” global_module=”253″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Montserrat||||||||” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_text_align=”center” header_2_font_size=”50px” header_2_line_height=”1.4em” text_orientation=”center” background_layout=”dark” header_2_font_size_tablet=”” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” header_2_line_height_tablet=”1.4em” header_2_line_height_phone=”” header_2_line_height_last_edited=”on|desktop” global_colors_info=”{}”] 620 Congress Parkway N, Athens, TN<\/p>\n 423.405.1990<\/a><\/span><\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Cleveland, TN” url=”https:\/\/directprimarycareassociates.com\/cleveland-tn\/” use_icon=”on” font_icon=”||divi||400″ icon_color=”#F15A29″ image_icon_background_color=”#ffffff” icon_placement=”left” image_icon_width=”16px” _builder_version=”4.23.4″ header_font=”Montserrat|600|||on||||” header_text_color=”#ffffff” header_font_size=”20px” header_line_height=”1.7em” body_text_color=”#ffffff” body_line_height=”1.5em” image_icon_custom_padding=”8px|8px|8px|8px|false|false” border_radii_image=”on|100%|100%|100%|100%” icon_font_size=”16px” use_circle=”on” circle_color=”#ffffff” locked=”off” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″] 2626 Peerless Road NW, Cleveland, TN<\/p>\n 423.650.4831<\/a><\/span><\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Dalton, GA” url=”https:\/\/directprimarycareassociates.com\/dalton-ga\/” use_icon=”on” font_icon=”||divi||400″ icon_color=”#F15A29″ image_icon_background_color=”#ffffff” icon_placement=”left” image_icon_width=”16px” _builder_version=”4.23.4″ header_font=”Montserrat|600|||on||||” header_text_color=”#ffffff” header_font_size=”20px” header_line_height=”1.7em” body_text_color=”#ffffff” body_line_height=”1.5em” image_icon_custom_padding=”8px|8px|8px|8px|false|false” border_radii_image=”on|100%|100%|100%|100%” icon_font_size=”16px” use_circle=”on” circle_color=”#ffffff” locked=”off” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″] 708 S. Glenwood Ave, Dalton, GA<\/p>\nGeneral Questions<\/h3>[\/et_pb_text][et_pb_accordion closed_toggle_background_color=”#ffffff” icon_color=”#FCB325″ _builder_version=”4.24.3″ toggle_font=”Montserrat|300|||||||” toggle_font_size=”20px” toggle_line_height=”1.6em” body_font=”Montserrat|300|||||||” body_font_size=”16px” body_line_height=”2em” animation_style=”zoom” animation_direction=”top” animation_intensity_zoom=”10%” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”I do not have insurance. Is this insurance? ” open=”on” _builder_version=”4.16″ global_colors_info=”{}”]
1) Call us to schedule an appointment.<\/p>\n\n
Visit A Location Near You!<\/h2>[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”Montserrat|||on|||||” text_text_color=”rgba(255,255,255,0.7)” text_font_size=”16px” text_orientation=”center” background_layout=”dark” custom_padding=”10px|||” global_colors_info=”{}”]24\/7 service. Same Day Appointments are Available.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ admin_label=”Content Area” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Athens, TN” url=”https:\/\/directprimarycareassociates.com\/athens-tn\/” use_icon=”on” font_icon=”||divi||400″ icon_color=”#F15A29″ image_icon_background_color=”#ffffff” icon_placement=”left” image_icon_width=”16px” _builder_version=”4.23.4″ header_font=”Montserrat|600|||on||||” header_text_color=”#ffffff” header_font_size=”20px” header_line_height=”1.7em” body_text_color=”#ffffff” body_line_height=”1.5em” image_icon_custom_padding=”8px|8px|8px|8px|false|false” border_radii_image=”on|100%|100%|100%|100%” icon_font_size=”16px” use_circle=”on” circle_color=”#ffffff” locked=”off” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″]