Frequently Asked Questions

Yes, if you have less than 50 full time employees a DPCA membership can offered as a stand-alone benefit. If you have more than 50 full time employees a DPCA membership can be paired with an ACA compliant health insurance plan.

For our members,we will always strive to care for you when you want with same or next-day appointments. We do this by keeping our membership enrollment limited to a select number of people. We give our members direct access to their primary care provider and their schedule. You can see when we have availability, you can send us a message, or call directly. Having this level of access cuts down on need for walk in services. We will not turn you away. However, you may have to wait (which no one likes) so we encourage our members to schedule.

That is the easy part! There are two ways to become part of our Direct Primary Care family.
1) Call us to schedule an appointment.

2) Follow the links provided.

For online registrations, visit our main website for patients and click the “Join Now” button and follow the instructions. We will get you registered and confirm your enrollment. When you’re ready to start, you will receive a welcome email with a few additional steps.

No, our services are not covered by other insurance.

What makes DPCA different is our monthly membership approach, which is not the same as fee-for-service insurance. Why?? It helps us to give:

• Excellent care for all, regardless of insurance.
• Ability to answer questions and handle problems without requiring an office visit.
• More time to spend with each patient.
• Little to no waiting for office visits.
• Focus on what patients want: fewer office visits, fewer medications, less testing and fewer visits to the hospital.
• Freedom from burdensome documentation rules.
• Finding innovative ways to meet our patients’ needs, such as worksite/onsite visits, video visits, or even house calls.
• Advocating for our patients so they get the best care from other doctors while avoiding unnecessary and expensive testing.
• Negotiating lower rates for labs and radiology tests for patients without insurance.

We are a great alternative to using your insurance for routine primary care. Our total yearly fees are MUCH less than your insurance deductible. Plus, you are getting faster access, visits that are on time, telemedicine, routine labs, and access to many generic medications.

Our fee covers only our services, not the cost of visits to specialists or some of the tests we may request. This means that insurance may still be needed for some of the care we may order.

All patients, regardless of insurance status, pay the same monthly membership for our care and receive the same services. No patient is turned away because of insurance, and no one is turned down for pre-existing conditions.

With Direct Primary Care Associates, your membership includes numerous lab tests and over 1,000 prescription medications. For a comprehensive overview of what’s included, please refer to our Included Services (hyperlink this) list. For imaging requirements, we collaborate with local imaging centers to secure the most affordable cash prices for our patients. Should you wish to utilize your insurance for services at an imaging center, for lab tests, or for medications not covered by your membership, you are certainly able to do so. However, we recommend asking about the cash pay price for DPCA patients before processing through your insurance, as it often proves to be more cost-effective.